At Noxon Media Store, we deal exclusively in digital products. Once purchased and downloaded, these products cannot be returned like physical goods. However, we value our customers and offer refunds under strict conditions as mentioned below:

Eligibility for Refund

  1. Refunds will only be issued in the following cases:
    • The product was not downloaded after purchase, and despite contacting our support team, the issue could not be resolved.
    • The purchased product is corrupt, damaged, or not functioning as described, and our support team confirms the issue.
  2. No refunds will be processed in the following cases:
    • The product has been successfully downloaded and accessed by the customer.
    • The issue arises due to the customer’s device compatibility, lack of required software, or incorrect usage.
    • Change of mind, accidental purchase, or personal dissatisfaction after a successful download.

Refund Process

  • Customers must contact our support team within 7 days of purchase with valid proof of the issue.
  • Our team will investigate the matter and attempt to resolve the issue first.
  • If the issue remains unresolved or the product is confirmed as faulty, a refund will be initiated.

Important Notes

By purchasing from Noxon Media Store, you agree to this Refund & Return Policy.

Refunds, once approved, will be credited back to the original payment method within 5–10 business days.

Noxon Media Store reserves the right to reject refund requests that do not meet the above conditions.

Need help?

Contact us at support@noxonmedia.com for questions related to refunds and returns : ).